Privacy Notice – Relax Healthcare Ltd

  • Data Controller: Relax Healthcare Ltd (Company No. 14902865)
  • Registered Office: 5 Macarthur Close, London, E7 9NT
  • Contact Email: info@relaxhealthcare.co.uk

1. What Information We Collect

We collect and process personal information when you interact with our website or apply for job opportunities. This includes:

  • Contact details (Name, Email, Phone number, Address).
  • Job application data (CVs, employment history, reference details).
  • Technical data (IP address, browser type, and cookies).

2. How We Use Your Personal Data

We process your personal data under the following legal bases defined by UK GDPR:

  • Consent: When you submit inquiries or opt-in to marketing/cookies.
  • Contractual Necessity: To evaluate job applications or deliver domiciliary care services.
  • Legal Obligation: To comply with care standards set by the Care Quality Commission (CQC) and UK legislation.

3. Data Retention & Sharing We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. We do not sell your personal data. We may share data with trusted third-party service providers (e.g., hosting services, regulatory bodies like CQC) strictly for operational compliance.

4. Your UK GDPR Rights

Under UK GDPR, you have the right to:

  • Access, update, or erase your personal information.
  • Withdraw consent at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.