Welcome to Relax Healthcare Limited
Relax Healthcare Limited Aims and Objectives
Our mission
is to deliver high-quality, personalised care that is closely aligned with the
individual needs and preferences of our clients. We are dedicated to providing
dependable and adaptable services, delivered by our team of locally based,
skilled, and experienced care professionals.
With a strong commitment to a person-centred approach, we
place the individual’s needs and aspirations at the heart of everything we do.
By considering aspects such as language, culture, age, gender, and orientation,
we tailor our services to nurture meaningful relationships and promote a
supportive and respectful connection between clients and care staff.
We Value Your Family's Health and Your Time
Welcome to Relax Healthcare – a full-service domiciliary care provider. The aim of high-quality domiciliary care should always be to promote a way of life for service users that enables them to enjoy, to the fullest extent possible, their rights as individual human beings. The following rights are fundamental to the work of our agency.
Our Principles
Leading Edge Care
- Putting service users at the centre. We strive to deliver personal care and support in ways that promote positive outcomes for our service users, encouraging their active involvement in all aspects of their care.
- Ensuring we are fit for purpose. We continuously evaluate our operations to ensure we are effectively meeting our objectives. Feedback from our service users, their families, and friends is actively encouraged and valued as a vital part of our ongoing improvement.
- Promoting the overall wellbeing of our service users. We are committed to providing each service user with an individualised care package that reflects their personal and healthcare needs and preferences. We work collaboratively with other professionals and services to maximise independence and support meaningful engagement within the wider community.
- Putting service users at the centre. We strive to deliver personal care and support in ways that promote positive outcomes for our service users, encouraging their active involvement in all aspects of their care.
Learn why it is worth it
To meet assessed needs. Before providing services, we ensure that a potential service user’s needs and preferences are thoroughly assessed. We aim to ensure that the care provided by the agency meets the assessed needs of each service user, that their needs are reassessed as frequently as necessary, and that the care and support offered are flexible enough to respond to changing needs or requirements.
To provide quality services. We are wholeheartedly committed to delivering top-quality services and to the continuous improvement of the care we offer.
To employ a quality workforce. The standards for our managers and staff are based on the national occupational standards for the care industry, as set by the National Training Organisation.
Meet the Team
It is our people who make Relax Healthcare what it is, and we take great pride in the dedication and achievements of our staff. Together, we work to support our service users throughout their recovery, providing the highest standard of care.
Our Story
Relax Healthcare Ltd was established with a clear vision: to empower individuals to live comfortably, safely, and independently in their own homes. Founded in 2023 and registered with the Care Quality Commission (CQC), our journey began with a commitment to addressing the growing need for high-quality, compassionate, and person-centred domiciliary care across London. Over the years, we have built a dedicated team of trained care professionals who treat every service user with dignity, respect, and utmost care. From personal care to daily living support, our growth continues to be guided by the fundamental belief that exceptional care starts with genuine empathy and professional integrity.
Who We Are
Relax Healthcare Ltd is a CQC-registered domiciliary care provider dedicated to delivering personalized care and support services to adults and older individuals in our local communities. We specialize in a wide range of home care services, including personal care, dementia support, physical disability assistance, and sensory impairment care. As a trusted community care partner, we prioritize the safety, dignity, and wellbeing of our service users above all else. Our team consists of thoroughly vetted, highly skilled, and compassionate care workers who work closely with service users, families, and local healthcare professionals to ensure flexible and reliable care tailored to individual needs.
The Benefits
Cost Effective For those service users who have been referred through a social services department, the fees will be covered by the local authority. We also provide services to those clients who are receiving funds on a direct payment scheme. In these cases, we do not charge the client any more than the rate we charge social services.
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In Case of Emergency Call 020 3649 4663
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Citygate House, 246-250 Romford Road London, E7 9HZ
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